Contact Us

Get in Touch with Standwithpink

Have questions about a style, need assistance with your purchase, or require post-order support? We are always here to help! Feel free to drop us an email anytime at service@standwithpink.com.

Frequently Asked Questions

What details should I provide when emailing support?

To help our team resolve your query as fast as possible, please share your full name, primary phone number, and city of residence. If you are reaching out about an order issue or return request, including clear photos of the item received will help us speed up the process.

When is your customer support team available?

Our support staff is on hand during the following hours:

• Monday – Friday: 9:00 AM – 5:00 PM (EST)
• Saturday: 10:00 AM – 6:00 PM (EST)
• Sunday: Closed (Emails sent outside business hours will be answered promptly on the next working day.)

What is the estimated delivery timeframe?

Orders are typically prepared and packaged within 3 to 7 business days before dispatch. Once shipped, transit generally takes 14 to 30 business days depending on your destination, local postal clearance, and holiday logistics volume.

How does the return process work?

Once your returned package arrives at our facility, our quality control team will inspect the item. Approved returns or exchanges will be processed within 14 days of receipt, and updates will be sent directly to your email.